Privacy Policy

Privacy Policy Bjorn Service

We value your privacy highly and want to be transparent about the data we collect about you and how we process your data.

Who are we?

The websites “Bjornservice.nl, Bjornservice.se, Bjornservice.com, Bjornservices.de, vakantiehuisservicezweden.nl, ferienhausschweden.de, Fritidshusservicesverige, holidayhomeservicesweden.com” are operated by Bjorn Service.

What data do we collect from you and why?

STATISTICS

Google Analytics

When you browse our website, we store certain data about you in the statistics of Google Analytics. This data includes your browser type, IP address, operating system, and the domain name of the website that referred you to ours. We use these statistics to analyze visitor behavior and optimize our website accordingly. The statistics are completely anonymous, so you have nothing to worry about.

Google Analytics secures your data, is part of a certified EU-U.S. Privacy Shield Framework, and therefore respects your privacy. More information can be found in the Google Analytics privacy policy.

CONTACT INFORMATION

Contact Form

If you fill out the contact form on our website, we keep the information you provide. We securely store your first name, last name, any phone number, email address, message, IP address, and the time of submission. This is necessary for us to contact you correctly.

Collaborations

If you are our customer, we also store your contact and billing information. This information is needed to facilitate smooth collaboration.

With whom do we share your data?

As mentioned above, we use processors who, on behalf of Bjorn Service, are responsible for processing personal data and ensuring the proper technical functioning of the website (data transmission). These processors guarantee your privacy through a processing agreement we enter into with them.

In addition to the processors, only Bjorn Service uses your data. We do not share your data with third parties.

How do we protect your data?

Bjorn Service places great importance on protecting your personal data and has taken necessary technical and organizational measures for this. We use a secure connection and store your data in a secure database. This way, we strive to take the necessary measures to prevent theft, loss, or unauthorized access.

How long do we keep your data?

Bjorn Service retains your personal data for up to 1 year after you unsubscribe from our newsletter and/or up to 1 year after sending a contact form, leaving a comment, or downloading a file. This relates to potential bookkeeping processing.

What rights do you have?

As a user, you also have several rights regarding your personal data. If you wish to exercise any of these rights, you can best contact Bjorn Service directly by sending an email to info@bjornservice.com. We will do our best to process all requests within 10 working days.

Right to Access and Rectification

You have the right to view all personal data we collect from you. Any incorrect or incomplete data can be corrected or deleted.

Right to be Forgotten

A visitor always has the right to have their data deleted from our databases.

Right to Lodge a Complaint

If you believe that we have processed your data unlawfully, you have the right to lodge a complaint with the Privacy Commission.

Right to Withdraw Consent

Every user or visitor whose personal data is collected has the right to object to the processing of that data.

Right to Restrict Processing

You have the right to temporarily halt the processing of your personal data.

Changes

Bjorn Service reserves the right to amend this privacy statement if necessary. Therefore, it is important to regularly check this page. This privacy policy was last updated on November 1, 2024.

Cookies

This website uses cookies. These are small files with data that are sent by this website to your browser and stored on your hard drive. This data is used to identify returning visitors and tailor the website accordingly.

If you wish to delete these cookies, you should consult your browser’s manual. Within your browser, you also have the option to configure your cookie settings. You can set your browser to prevent the use of cookies, alert you whenever a cookie is created, or delete cookies from your hard drive afterward.

Bjorn Service reserves the right to amend this Privacy Policy. This privacy policy was last updated on January 5, 2025.